Store policies
Open Settings and find Store policies. Each box takes up to 4000 characters. They show in the store footer.
- Return and refund policy.
- Shipping policy.
- Privacy policy.
- Terms of service.
Custom pages
Use Pages for anything else, such as About us, Size guide or Contact us. Each page has an editor like the blog editor.
| Page type | Includes |
|---|---|
| Default | Plain text page for About or policies |
| Contact | WhatsApp, call, email and address cards, a map and a message form |
| FAQ | Questions as Heading 3 with answers below |
Page settings
- Published is public. Hidden is preview only.
- Show in footer Help menu with one switch.
- Edit the page address.
- Set a search title and description.
- Use insert chips for store name, phone, email, address, hours and delivery fee.
Messages from the contact page
Messages sent through a contact page appear in the Messages tab. You can mark them read, reply on WhatsApp or delete them.
Where do contact details come from? From Settings, Contact and social. Edit them once and the page updates.
Pages most stores need
- About us, to show who runs the store.
- Contact us, with WhatsApp and address.
- Delivery and payment information, including cash on delivery.
- Size guide or care guide.
- A FAQ page for common questions.
Do policies help conversions? Shoppers look for return and delivery terms before paying cash or sending a bank transfer. Clear policies answer that early.
Footer Help menu
The footer Help menu shows the published pages you switch on, in page order. A hidden page never appears there. Switch a page off the footer at any time without deleting it.
Limits
WebRank does not write legal text for you. It provides the places to publish it. Have a qualified person check your policies.
- Policy boxes are plain text.
- Design changes happen in Live Build.
- Changing a page address adds a 301 redirect from the old one.
Policy and page questions
Where do I write my return policy?
In Settings under Store policies.
Where do policies show?
In the storefront footer.
Can I add an About page?
Yes. Use Pages.
Is there a contact page type?
Yes, with a message form.
Can I hide a page?
Yes. Set it to Hidden.
Does WebRank supply legal text?
No. You write it.
Can I add pages to the footer?
Yes. Use the footer switch.
Do renamed pages break links?
No. The old address redirects.