Customer segments and tags for your online store
Tag customers by hand and group them into segments. Send offers to repeat buyers. Watch risky COD buyers. All inside the admin.
Quick facts
- Add tags to any customer.
- Filter customers by tag.
- Preset segments include repeat buyers and COD risk.
- Use tags as audiences for emails.
- Included in Starter at Rs 5,000 per month.
Preset and custom groups
Repeat buyers
Customers with more than one order.
VIPs
Your top spenders.
COD risk
Buyers with returned orders.
Your tags
Wholesale, Eid buyer, Karachi or anything you choose.
Using segments
- Tag wholesale buyers and send them a price list.
- Message repeat buyers about a new drop.
- Confirm COD risk orders by phone first.
Segment questions
Can I tag customers?
Yes. Add tags in the customer panel.
Can I filter by tag?
Yes.
Can I email a tag?
Yes. Pick it as the audience.
What is COD risk?
Buyers with returns or blocked orders.
Is there a VIP group?
Yes.
Can I export customers?
Yes. Export to Excel.
Does it cost extra?
No.
Is a segment builder included?
Tags and presets are. A full rule builder is not.
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Last updated: 31 October 2026. Written by the WebRank team in Pakistan.